OPENING WINDOWS TO THEIR MINDS
Since 1965, linking clients with their primary markets.

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Telephone Center

 

- Telephone Center
- Face-to-Face
- Regional Network
- Focus Group Services
- Data & Doc Support

- Spanish Specialists
- Validition Service
The BRC telephone center was organized in 1970 to provide a higher quality of interviewing than we were able to acquire from outside services and to meet our unique needs in Spanish language studies and other special populations. It remains a flagship for us and includes the following interviewing services:
 
  • CATI Stations
  • ACS-WinQuery software
  • Bilingual supervisors
  • Bilingual interviewers
  • Briefing and training on all jobs
  • Taped or monitored briefings
  • Pre-recruiting
  • Overflow interviewing
  • Sample generation
  • High interviewer productivity & accuracy
  • Open-end coding and transcription
  • Validation
  • On & off site monitoring
  • Questionnaire programming
  • Database management
  • Appointment setting
  • Lead & list generation
  • Third party survey validation

 

 

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45 E. Monterey Way, Phoenix, AZ 85012